When you make an appointment with us, we commit to reserving this time only for you. We strive not to make any changes and understand your time is valuable so we always try to run as close to time as possible. We also understand things come up and if you need to change your appointment we ask you to provide as much notice as possible to allow another person to fill your appointment. Standard appointments changed or cancelled with less than an hour’s notice or simply not attended will incur a $20 charge. KWMC Cancellation Policy