From July 20, Telehealth GP providers will be required to have an existing and continuous relationship with a patient in order to provide Telehealth services.
This will ensure patients continue to receive quality, ongoing care from a GP who knows their medical history and needs.
A relationship is defined as the patient having seen the same practitioner for a face-to-face service in the last 12 months, or having seen a doctor at the same practice for a face-to-face service during the same period.
Please contact Reception if you do not meet this criteria

Telehealth fees will apply from Monday 20th April. This fee will be $40 out of pocket (after Medicare rebate is processed), across eligible telehealth options with doctors able to increase this at their discretion (i.e long complicated consults or counselling sessions.). Discounted rates are available for concession card holders.

Please see below table for more information.

Consult LengthUpfront FeeMedicare RebateOut of Pocket Cost
Less than 20mins$78.75$38.75$40.00
Greater than 40mins$150.50$110.50$40.00

Saturday Telehealth fees are the same as Saturday surgery consultation fees.

Thank you for your support and patience as we adapt our processes in these unforeseen circumstances.